Wholesale terms and conditions
PRICING AND MINIMUMS
Minimum opening order $300. Minimum reorder is $150.
Accounts that have not made a purchase within the past twelve months are subject to a minimum reorder of $300.
Any item shipped directly to the customer (drop shipping) will incur a 25% drop shipping fee.
PAYMENT
Payment for first time orders are to be paid by credit card. Net 30 terms will only be accepted from established accounts upon approval.
LATE PAYMENT
Late payments will be subject to an 18% annual finance charge. Interest will begin accruing one day after the due date on the invoice. Unpaid invoices will be submitted to a collection agency after 90 days. The amount due will include all legal and agency fees.
ORDER CANCELLATION
Any cancelled order is subject to a 50% cancellation fee to be paid within 15 days of cancellation. Shipment dates that have been pushed back by the buyer 60 days or more from the original estimated shipment date will be treated as a cancelled order and will be subject to the 50% cancellation fee. Unpaid fees will be submitted to a collection agency after 90 days. The amount due will include all legal and agency fees.
SHIPPING
All domestic orders ship UPS Ground or USPS unless prior arrangements have been made. Shipping is charged as a flat fee based on weight of the order. All orders ship from Bel Air, Maryland.
RETURNS AND EXCHANGES
Returns may be made on damaged merchandise within 14 days of the arrival of the order. Return requests must be submitted in writing.
Exchanges may be made on merchandise that is in excellent original condition within 12 months of purchase. Exchanges may be
subject to a 10% restocking fee.
By placing an order with White Clover Kiln you agree to these terms and conditions.
White Clover Kiln reserves the right to terminate any wholesale account at any time at our discretion.
Minimum opening order $300. Minimum reorder is $150.
Accounts that have not made a purchase within the past twelve months are subject to a minimum reorder of $300.
Any item shipped directly to the customer (drop shipping) will incur a 25% drop shipping fee.
PAYMENT
Payment for first time orders are to be paid by credit card. Net 30 terms will only be accepted from established accounts upon approval.
LATE PAYMENT
Late payments will be subject to an 18% annual finance charge. Interest will begin accruing one day after the due date on the invoice. Unpaid invoices will be submitted to a collection agency after 90 days. The amount due will include all legal and agency fees.
ORDER CANCELLATION
Any cancelled order is subject to a 50% cancellation fee to be paid within 15 days of cancellation. Shipment dates that have been pushed back by the buyer 60 days or more from the original estimated shipment date will be treated as a cancelled order and will be subject to the 50% cancellation fee. Unpaid fees will be submitted to a collection agency after 90 days. The amount due will include all legal and agency fees.
SHIPPING
All domestic orders ship UPS Ground or USPS unless prior arrangements have been made. Shipping is charged as a flat fee based on weight of the order. All orders ship from Bel Air, Maryland.
RETURNS AND EXCHANGES
Returns may be made on damaged merchandise within 14 days of the arrival of the order. Return requests must be submitted in writing.
Exchanges may be made on merchandise that is in excellent original condition within 12 months of purchase. Exchanges may be
subject to a 10% restocking fee.
By placing an order with White Clover Kiln you agree to these terms and conditions.
White Clover Kiln reserves the right to terminate any wholesale account at any time at our discretion.